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According to our approximate calculation or collected information, Alexander Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback. Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Carry on reading our Alexander Casino review to make an informed decision whether or not this casino is the right fit for you.
Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. An initiative we launched with the goal to create a global self-exclusion Alexandarcasino system, which will allow vulnerable players to block their access to all online gambling opportunities. Sadly, our database currently has no user reviews for Alexander Casino.
Player's withdrawal of winnings is delayed.
The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD. The player had received this balance but had contested the unclear terms and conditions. After she submitted her complaint, the casino had contacted her, acknowledging the unclear terms, and had recredited 300 USD to her account.
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We have carefully examined and analyzed the Alexander Casino Terms and Conditions as part of our review of Alexander Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
However, Dublinbet requested proof from a Skrill account for withdrawal, which she did not possess. She had provided transfer confirmations for the bank transactions. The issue was resolved after the casino verified her account and initiated the withdrawal. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Alexander Casino.
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- In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting.
- We did not find any unfair or predatory rules in the Terms and Conditions of Alexander Casino during our review.
- The casino restored the confiscated winnings disputed winnings, and the player was provided with a chance to meet the requirements.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such. The player from Spain has requested a refund, but the money has been misplaced to a different account. The player from Spain has deposited money into his account, but the funds seem to be lost. The player struggles to withdraw his balance for unknown reason. The complaint was resolved as the player received her winnings.
The player was allowed to deposit and wager an amount exceeding the set limit. The casino later informed us the issue that caused the deposit limit setting to not function propersly had been resolved. The player from Portugal requested a withdrawal 2 weeks ago, but he still hasn’t received his winnings. The complaint was resolved as the player received his withdrawal. To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process.
The player from Ireland won a jackpot of €2,275 on Dublinbet but the winnings were not credited to her account. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Alexander Casino in our database, listed in the 'Bonuses' section of this page. Based on the revenues, we consider it to be a small to medium-sized online casino. We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it.
The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources. The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The player from Germany tried to set a deposit limit, but the tool seemed to not be working properly.
